Terms

Order Timeline

Our company handcrafts all products within 1 to 2 weeks.

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.

Both are handmade but the pre-made is shipment ready while the made-to-order products takes 1 to 2 weeks to be created for you.

Handmade Disclaimer

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:

* Washing using cold water with like colors

* Turn Garment Inside out before washing

* Do NOT put int he dryer or IRON. Hang dry

Custom orders

We always love creating new products from scratch.

Please contact us for a quote.

Contact

Custom orders can have a lengthier processing time.

Ask us for details.

Shipping

Our company ships through  USPS Only

* We do our best to apply fair shipping costs to each order.

* We charge a low, flat shipping rate to be fair to all customers. Additional items are just $1

International shipping (if applicable)

We happily support and love our international customers.

We ship all International products through USPS

Girlcode Gear is not responsible for duty or brokerage fees for international shipping.

These charges come from your country during importation of your package.

Timeline

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 1 to 2 weeks to be handmade.

We do offer rush charges, but please contact us before adding the Rush charge to your order. We want to make sure we process the order.

Returns

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

Additional non-returnable items:

* Gift cards

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@girlcodegear.com